We do not offer returns due to the nature of sealed product in the industry. If a product arrives damaged or different than described, email us and we will remedy the issue.

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Cancellations can be done prior to shipment of ordered product, but are subject to a 3% cancellation fee. The fee amount will be deducted from the refunded amount. This is to cover the processing fee we are charged when the transaction is made.

Email nicoandnovanovelties@gmail.com with "CANCEL ORDER #..." as the subject line.